5 Guidelines For Choosing A Domestic Cleaning Company
Here are a few guidelines to assist you in your decision making regarding the choice of a Cleaning Company in your household. This will assist you to compare Apples with Apples when you choose a cleaning service provider.
| 5 Guidelines for choosing a Domestic Cleaning Company | |
| 1. Security | Key procedure – ask how they handle your keys, alarm codes and storage of it. Theft procedure – what is there procedure in case of theft? Be careful when the answer is: “We do not have theft.” Neighbourhood watch – are they part of the local neighbourhood watch (if applicable) |
| 2. Legislation | Contract cleaning – do they know that they are part of the contract cleaning sector and not the domestic cleaning sector? (Total new ball game!) Wages – do they pay their cleaners at least the minimum wages – approximately R22 /hour? Registrations – UIF, PAYE, Workers Compensation |
| 3. Supervision | Onsite supervision – is there full time supervision or do they leave the staff unattended? Hands-On – it is important for the supervisor to be hands-on, supervising only, does not work! Support system – what are the backup plans when the supervisor is absent? |
| 4. Personnel | Training – how do they train? Theoretical, practical and/or on-the-job? Uniforms – do they have uniforms with the business name on it and personal name tags? (security reasons) Contracts – do all the workers have contracts that adhere to the contract cleaning sector regulations? |
| 5. Administration | Debtors’ recovery – what is there debtor recovery procedure? (sound financial management) Weekly feedback – do they have a regular feedback system in place – easy to use? Paper trail – are all paperwork like receipts, invoices and client agreements in place? |
Also read: Hidden Cost Factors to consider in domestic cleaning.