Phase 2, Step 3: 10 Clearly Defined Steps In Choosing A Cleaning Company
Every client goes through a pre-purchase process. This process can happen in a few seconds or over months.
Maybe this can assist you. The process is as following:
|10 Clearly Defined Steps in Choosing a Cleaning Company|
|1. Identify cleaning problem||
Do you have a security risk or theft?
Is the house dirty or is the cleaning lady absent?
|2. Collect cleaning information||
What is the need in the house?
What is the real issue? Sometimes it is not cleaning.
|3. Clarify cleaning problem||
Do you need Once-off (Adhoc) or Weekly?
Do you need Spring clean, window wash etc?
|4. Identify service solutions||
Will I do it myself, or get another cleaning lady?
Get a cleaning company, or get a placement?
|5. Develop purchase criteria||
Safe, insured, professional, references?
Full-time supervisor, reliable, many years exp?
|6. Commit to solve problem||
I must give it priority.
I must attend to it this week.
|7. First selection of providers||
List 2 or 3 cleaning companies.
Place them in order of preference.
|8. Contact cleaning providers||
Phone cleaning companies and get quotes.
Get working procedures and detail info.
|9. Compare cleaning providers||
Compare apples with apples.
Be careful for cheap fly-by-nights!
|10. Decide on best solution||
Pick the best solution provider for your household.
Also read: Guidelines for choosing a domestic cleaning company.