Phase 2, Step 3: 10 Clearly Defined Steps In Choosing A Cleaning Company
Every client goes through a pre-purchase process. This process can happen in a few seconds or over months.
Maybe this can assist you. The process is as following:
| 10 Clearly Defined Steps in Choosing a Cleaning Company | |
| 1. Identify cleaning problem | Do you have a security risk or theft? Is the house dirty or is the cleaning lady absent? |
| 2. Collect cleaning information | What is the need in the house? What is the real issue? Sometimes it is not cleaning. |
| 3. Clarify cleaning problem | Do you need Once-off (Adhoc) or Weekly? Do you need Spring clean, window wash etc? |
| 4. Identify service solutions | Will I do it myself, or get another cleaning lady? Get a cleaning company, or get a placement? |
| 5. Develop purchase criteria | Safe, insured, professional, references? Full-time supervisor, reliable, many years exp? |
| 6. Commit to solve problem | I must give it priority. I must attend to it this week. |
| 7. First selection of providers | List 2 or 3 cleaning companies. Place them in order of preference. |
| 8. Contact cleaning providers | Phone cleaning companies and get quotes. Get working procedures and detail info. |
| 9. Compare cleaning providers | Compare apples with apples. Be careful for cheap fly-by-nights! |
| 10. Decide on best solution | Pick the best solution provider for your household. Check references. |
Also read: Guidelines for choosing a domestic cleaning company.